Privacy Policy
Last Updated: 11 October 2026
Rahane One Limited · CIN U66301UP2025PLC239286 · GSTIN 09AAPCR3434F1Z6
AMFI-registered Mutual Fund Distributor · ARN-359213
Authorised Person of Share India Securities Limited (SEBI Stock Broker Reg. No. INZ000178336) · NSE AP No. AP1745006403 · BSE AP No. AP01022601177259
Registered Office: Office No. 2011A, 20th Floor, Plot No. C2, Supertech E Square, Sector 96, Noida, Gautam Buddh Nagar, Uttar Pradesh 201301
Your trust is the foundation of everything we do. This policy explains, in plain language, what information we collect, why we need it, who we share it with, and the choices you always have.
This Privacy Policy applies to Rahane One Limited ("Rahane One", "we", "us") when you use www.rahaneone.com, our client login area and our mobile app when it launches (together, the "Platform"). We are the Data Fiduciary for the personal data described here, under the Digital Personal Data Protection Act, 2023 and its rules (as they come into force), and the Information Technology Act, 2000 with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
1. How we serve you
| Our role | How we help you | Who provides the product |
|---|---|---|
| Mutual Fund Distributor (AMFI, ARN-359213) | Simple KYC and investing in Regular Plans of mutual fund schemes, with orders placed through BSE StAR MF | The mutual fund / AMC and its Registrar (CAMS or KFin Technologies) |
| Authorised Person of Share India Securities Limited | Helping you open and use a trading and demat account, and supporting you along the way | Share India Securities Limited (stock broker and depository participant) |
Trading and demat accounts are opened on Share India Securities Limited's own systems, and Share India's privacy policy also applies to that information.
2. Information we collect — only what we need
| Category | Examples | Why it helps you |
|---|---|---|
| Identity & KYC | Name, PAN, date of birth, address, photograph, signature, KYC/CKYC status, masked Aadhaar (only through KRA/UIDAI-authorised routes) | Completes the KYC that SEBI and the Prevention of Money-laundering Act, 2002 require before you invest |
| Contact | Mobile number, e-mail address | Secure login, OTPs, transaction alerts and service updates |
| Bank | Bank name, account number, IFSC, mandate details | Registers your bank so payouts reach you safely and SIPs run on time |
| Declarations | FATCA/CRS, tax residency, occupation, income range, nominee details | Required by AMCs, Registrars, Share India and tax law; nominees protect your family |
| Investment data | Folios, schemes, SIPs, transactions, holdings; broking account status shared by Share India | Lets us show your portfolio in one place and service your requests |
| Communications | Queries, complaints, e-mails, chats, recorded order calls | Helps us resolve your requests and keep the records exchanges require |
| Device & usage | IP address, device and browser details, pages visited, cookies | Keeps your account secure; with your consent, helps us improve the Platform |
3. Where the information comes from
- From you, when you register, complete KYC, invest or contact us.
- From KYC Registration Agencies (KRAs), the Central KYC Registry, AMCs, Registrars (CAMS, KFin Technologies) and BSE StAR MF, to verify and service your mutual fund investments.
- From Cashfree Payments, which confirms during onboarding that the bank account you give us is valid and in your name.
- From Share India Securities Limited, for the status of trading and demat accounts opened through us.
- Automatically, through cookies and server logs (see our Cookie Policy).
4. How we use it
- To open and maintain your account, and complete KYC, FATCA and nomination.
- To place your mutual fund orders on BSE StAR MF and show your holdings and statements.
- To support your trading and demat account with Share India Securities Limited as its Authorised Person.
- To send you transaction confirmations, service updates and regulatory messages.
- To meet our duties under SEBI, AMFI, stock-exchange, PMLA and tax laws, including audits and reporting.
- To resolve your requests and complaints, prevent fraud and keep the Platform secure.
- Only with your opt-in: newsletters, investor-education content and offers. You can opt out at any time.
We do not sell your personal data, and we do not make automated decisions that have legal effects on you.
5. Who we share it with — and why
| Recipient | Purpose |
|---|---|
| AMCs and their Registrars (CAMS, KFin Technologies) | Processing and servicing your mutual fund investments |
| BSE Limited (BSE StAR MF) and its clearing corporation | Routing your mutual fund orders and payments |
| Cashfree Payments | Bank account verification during onboarding: your name, account number and IFSC are checked so we know the account is valid and yours. A small verification credit may appear in your account. Cashfree does not handle your investment payments. |
| KRAs and the Central KYC Registry | KYC verification and updates |
| Share India Securities Limited | Opening and servicing your trading and demat account |
| Technology partners: Amazon Web Services (servers and databases), Hostinger (website hosting), GoDaddy (domain), Google (Analytics, Tag Manager), SMS, e-mail and chat providers | Running the Platform, under written confidentiality and data-protection terms |
| SEBI, AMFI, stock exchanges, FIU-IND, tax and law-enforcement authorities | Only when the law requires |
If a technology partner stores or processes data outside India, we allow it only as permitted under Indian law.
6. How long we keep it
We keep your information while you are our client, and afterwards only for as long as SEBI, AMFI, the stock exchanges, the Prevention of Money-laundering Act, 2002, tax laws and other laws require. After that, we securely delete or anonymise it. Marketing data is deleted as soon as you withdraw consent.
7. How we protect it
We use encryption in transit, access controls, role-based staff access, audit logs and contractual security commitments from our partners. We do not use session-recording tools or advertising pixels on the Platform. If a personal-data breach ever affects you, we will tell you and the authorities as the law requires.
8. Your rights — always in your hands
- Ask for a summary of the personal data we hold and who we have shared it with.
- Correct, complete or update your information.
- Ask us to erase information we no longer need, except where the law requires us to keep it.
- Withdraw your consent at any time (processing already done, or required by law, is not affected).
- Nominate someone to exercise your rights if you are unable to.
- Raise a concern with us and, if it is not resolved, with the Data Protection Board of India once it is operational.
Simply write to grievance@rahaneone.com. We may confirm your identity first, to keep your information safe.
9. Minors
Accounts are opened by adults. Investments in a child's name are made through a parent or legal guardian, as AMC rules require, and we use the child's information only for that purpose with the guardian's consent.
10. We're here to help
| Grievance Officer | Mr. Vashu Kumar, Director |
|---|---|
| Grievance e-mail | grievance@rahaneone.com |
| General support | support@rahaneone.com |
| Phone | +91 97187 18800 (Monday to Saturday, 9:00 AM – 6:00 PM) |
| Address | Rahane One Limited, Office No. 2011A, 20th Floor, Plot No. C2, Supertech E Square, Sector 96, Noida, Gautam Buddh Nagar, Uttar Pradesh 201301 |
We acknowledge every concern within 2 working days and aim to resolve it within 15 calendar days of receipt.
11. Updates to this policy
We will post any change here with a new "Last Updated" date, and if a change materially affects how we use your information, we will tell you directly.
Mutual Fund investments are subject to market risks, read all scheme related documents carefully.
Investments in securities market are subject to market risks, read all the related documents carefully before investing.